Privacy Policy
Omafinances limited («we», «us» and «our») respect and protect the privacy of visitors to our websites and our customers who use our services. To ensure transparency, this Privacy Policy describes our information handling practices when you access content we own or operate on the websites located at blocknote.co. Please take a moment to read this Privacy Policy carefully. If you have any questions about this Privacy Notice, please contact us at [email protected].
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
“Account” — means an account required to access and/or use certain areas and features of our Site;
“Cookie” — means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site;
“Cookie Law” — means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“Personal data” — means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016⁄679 – the General Data Protection Regulation (“GDPR”).
ACCEPTANCE OF PRIVACY POLICY
By accessing and using our Services, you signify that you have reviewed the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below. we may provide additional «just-in-time» disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify Blocknote’s privacy practices or may provide you with additional choices about how Blocknote processes your data. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, and when required by law, we will notify you of changes to this Privacy Policy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Services prior to the change becoming effective.
OUR RELATIONSHIP TO YOU AND Omafinances
Blocknote limited, a company incorporated according to the laws of the Isle of Man, registered at: Douglas, Mount Havelock 12, IM1 2QG, Isle of Man, company number 011162V. BLOCKNOTE is a regulated financial intermediary that offers limited counter-party risk for dealing with cryptocurrencies and digital assets. We need to collect and process personal data in order to exercise our functions appropriately. We may collect personal data directly from individuals or indirectly from other entities or agencies. As data controllers, we determine the means and purposes of processing data in relation to cryptocurrency transactions. If you have any questions about your your personal information or this Privacy Policy, please direct your questions to [email protected].
PERSONAL INFORMATION WE COLLECT
Personal information is data that can be used to identify you directly or indirectly, or to contact you. Our Privacy Policy covers all personal information that you voluntarily submit to us and that we obtain from our partners. This Privacy Policy does not apply to anonymised data, as it cannot be used to identify you. You may be asked to provide personal information anytime you are in contact with us. We may also combine your personal information with other information to provide and improve our products, services, and content (see the section below). Except as described in this Privacy Policy, we will not give, sell, rent or loan any personal Information to any third party.
PERSONAL INFORMATION COLLECTED
We collect personal information to provide you with our Services. When we require certain personal information from users it is because such information is relevant for specified purposes. Any information you provide to us that is not required is voluntary. For example, we collect personal information when you use or request information about our Services, subscribe to marketing communications, request support, complete surveys, or sign up for a Blocknote event or webinar. We may also collect personal information from you offline, such as when you attend one of our events, or when you contact customer support. we may use this information in combination with other information we collect about you. In addition, we may collect personal information disclosed by you on our message boards, chat features, blogs and our other services to which you are able to post information and materials. Any information that is disclosed in those forums becomes public information and may therefore appear in public ways, such as through search engines or other publicly available platforms, and may be «crawled» or searched by third parties. It could also be read, collected or used by other users to send you unsolicited messages. Please do not post any information that you do not want to reveal to the public at large. You are free to choose whether to provide us with the types of personal information described below, but we may not be able to serve you as effectively or offer you some or all of our Services when you choose not to share certain information with us. Here are some examples of the types of personal information Blocknote collects and how we may use it: When you use blocknote Services, we may collect the following types of information: your name, date of birth, driver number ID, personal ID, address, phone, email, full bank account details, taxpayer or government identification number, a copy of your government-issued identification, a photo of you, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services. Blocknote will use this information to fulfill your requests and provide the relevant Services. Whenever you contact us or respond to our communications (e.g., email, telephone, written), we receive your contact information and any other personal information you choose to provide us. Blocknote will use such information to fulfill your requests or to provide Services.
HOW PERSONAL INFORMATION IS USED
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to our Site,
- Personalising and tailoring your experience on our Site,
- Supplying our services to you (please note that we require your personal data in order to enter into a contract with you),
- Personalising and tailoring our services for you,
- Replying to emails from you,
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time following the “unsubscribe” link at the end of the email,
- Market & academic research,
- Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.
With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information, news and offers on our services. we will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases): Blocknote stores and processes your personal data for the duration of providing services to you until you request deletion of your account. However, personal data is retained with limited access in the organisation for up to 5 years due to legal statutory limits.
Use of Cookies
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. By using our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on our Site for customer communications & Analytics. These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing consent to them. All Cookies used by and on our Site are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Site may not function fully or as intended. Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them. Our Site uses analytics services provided by Google LLC. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products and services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you. The analytics service(s) used by our Site use(s) Cookies to gather the required information. In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
INFORMATION FROM THIRD PARTY SOURCES
From time to time, we may obtain information about you from third party sources as permitted by applicable law, such as public databases, credit bureaus, ID verification partners, resellers and channel partners, joint marketing partners, and social media platforms. Public Databases, Credit Bureaus & ID Verification Partners: we obtain information about you from public databases and ID verification partners for purposes of verifying your identity. ID verification partners use a combination of government records and publicly available information about you to verify your identity. Such information includes your name, address, job role, public employment profile, credit history, status on any sanctions lists maintained by public authorities, and other relevant data. The legal basis for such processing is to comply with our legal obligations, such as anti-money laundering laws. In some cases, we may process additional data about you based on public interest grounds to ensure our Services are not used fraudulently or for other illicit activities. Resellers, Channel Partners, Joint Marketing Partners, and Social Media Platforms: we collect information about your publically available social media profile, interests or preferences, and page-view information from some business partners with which we operate co-branded services or joint offerings. There are multiple purposes for collecting this information. First, we process such information under a legitimate interest to better understand you and/or maintain and improve the accuracy of the records we hold about you as well as to position, promote or optimise our Services. In addition, we may also use this information in conjunction with your browsing habits / preferences (as obtained from our data partners) and your contact details, professional information and Blocknote transaction history to deliver targeted advertising and marketing to you, where permitted by applicable law and in accordance with your advertising / marketing preferences. Second, we also process such information to provide support to you as part of our contractual obligations to you. Lastly, we process such information in the public interest because it helps us monitor, prevent and detect fraud. Once we obtain such information from third parties, we do not subsequently share it with any other third parties except as described in this Privacy Policy.
COLLECTION & USE OF INFORMATION COLLECTED AUTOMATICALLY
We receive and store certain types of information automatically, such as whenever you interact with the Sites. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
We understand how important your privacy is, which is why Blocknote maintains appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us. We may store and process all or part of your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers elsewhere in the world where our facilities or our service providers are located. we protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations. We cannot guarantee that loss, misuse, unauthorised acquisition, or alteration of your data will not occur. Please recognise that you play a vital role in protecting your own personal information. Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us at the email address, mailing address or telephone number listed at the end of this Privacy Policy.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
We take care to allow your personal information to be accessed only by those who really need to in order to perform their tasks and duties, and to share with third parties who have a legitimate purpose for accessing it. Blocknote will never sell or rent your personal information. We will only share your data in the following circumstances: We share your information with third party identity verification services in order to prevent fraud. This allows Blocknote to confirm your identity by comparing the information you provide us to public records and other third party databases. We may share your information with service providers under contract who help with parts of our business operations such as marketing and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us, and prohibit them from selling your information to anyone else. We share your information with financial institutions with which we partner to process payments you have authorised. We may share your information with companies or other entities that we plan to merge with or be acquired by. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. You will receive prior notice of any change in applicable policies. We may share your information with any third parties where required to do so by applicable law or any court or other authority to which we are subject in any jurisdiction; or we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity. We may share your information with other third parties with your consent or direction to do so. We may compile statistics about the use of our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. we may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law. We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EU under GDPR including: Google LLC, which has confirmed their compliance with GDPR regulation.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate. You may do this at any time. This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated. If you close your Blocknote account , we will mark your account in our database as «Closed,» but will keep your account information in our database for a period of time as allowed by applicable law. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personal information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Privacy Policy.
RIGHTS IN RELATION TO THE USE OF YOUR PERSONAL INFORMATION
Rights of access, correction and deletion
You have a right of access to the personal information that we hold about you under European data protection legislation, and to some related information. You can also require any inaccurate personal information to be corrected or deleted
Right to object
You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances. You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at [email protected].
RETENTION OF PERSONAL INFORMATION
Blocknote will retain your personal data for as long as is necessary for the purposes of our business relationship with you, to perform our contractual obligations to you, or if longer, as required for legal and regulatory purposes. We have established internal policies for the deletion of data from customer accounts following termination of a customer’s subscription to the Service. If you have a complaint about our privacy practices and our collection, use or disclosure of personal information please contact us at [email protected].
CHILDREN’S PERSONAL INFORMATION
We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, we will require the user to close his or her account and will not allow the user to continue buying or selling digital currencies. Please notify us if you know of any individuals under the age of 18 using our Services so we can take action to prevent access to our Services.
HOW TO CONTACT US
If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, you should first contact us at [email protected]